FAQ

Frequently Asked Questions

POPULAR QUESTIONS

How white will my teeth get?

Well, that’s million- dollar question! It varies. Tooth whitening will not necessarily make everyone’s teeth snow white, but for sure it will make them whiter.

As a matter of fact, our products have been tested on their efficacy by independent testing bodies such as Eurofins and were found to give an average bleaching efficacy of 3.6 shades, with testers yielding up to 7 shades after 1 single treatment. But hey, don’t take our word for it. Feel free to ask us about the independent report on the efficacy of our products.

In any case, it’s best to have realistic expectations and understand that tooth whitening will not change the natural color of teeth. What it will do is remove stains and restore teeth back to their original color.

Do your products cause tooth sensitivity?

Nope — not at all. Generally, tooth sensitivity is only experienced with highly concentrated peroxide gels but our gels release practically no peroxide. At most you will feel the mintiness of the gel, thanks to the peppermint oil that has been included to the formula to give you a nice, fresh taste. But what actually causes tooth sensitivity, you may wonder? Tooth dehydration. Peroxide gels penetrate the enamel to reach the discolored molecules inside the teeth, and while the pores of the enamel are open teeth lose essential minerals and hydration, leading to tooth dehydration and causing tooth sensitivity. Non peroxide-based gels, however, do not penetrate the enamel, but rather work on the surface of the teeth, eliminating any potential sensitivity problems.

Will tooth whitening damage my enamel?

No, Glamwhite products release practically no peroxide, so there is no damage to the tooth enamel.

How long does it take to see results?

Most people will see results after the first application.

Are your gels made in China?

No, our gels are manufactured at an FDA registered, ISO and GMP* certified lab in the United States using high quality ingredients. * FDA: US Food and Drug Administration / ISO 9001:2015 and ISO 22716: 2007 / GMP: Good Manufacturing Practices

Is it normal to have white spots after a teeth whitening treatment?

Teeth whitening doesn’t cause white stains. If you notice white stains on the teeth after getting your teeth whitened, it means that the spots were already present on the teeth before the treatment. As the whitening agent cleans and whitens the surface of the teeth it makes the white spots more visible, making the condition more noticeable. So where do these white stains come from? They come from hypocalcification, which is a defect in the enamel caused by insufficient amount of calcium. But don’t worry, the white spots are temporary and not harmful. After a few days the white spots will fade and no longer be noticeable.

TOOTH WHITENING

What causes teeth staining and discoloration?

Teeth darken in many ways and for many reasons. They can be stained yellow, orange, brown, gray or even black, depending on the cause. Here are a few common causes of tooth discoloration: foods and drinks (coffee, tea, colas, wines and certain foods such as tomatoes, citrus fruits, berries and dark colored sauces), smoking, antibiotics (especially when used before the age of 8 years), chemotherapy, excessive intake of fluoride (fluorosis) and mild tooth trauma.

Am I a good candidate for tooth whitening?

Most people will benefit from tooth whitening, but there are a number of exceptions and results may vary depending on the type of tooth discoloration. See question “What causes teeth staining and discoloration?”. The best candidates include tea and coffee drinkers, smokers, and those with stains acquired by dietary habits (external factors). This type of tooth discoloration affects the enamel, or surface of the tooth, and can easily be removed by tooth whitening. Teeth stained by external factors typically have a yellowish tint. On the other hand, those with stains that affect the inner structure of the teeth (internal factors) may not be good candidates for tooth whitening. These stains, which typically appear grayish or grey-brown, are usually caused by disease or medication.

Do GlamWhite products whiten caps or veneers?

No, tooth whitening doesn’t work on artificial dentalwork such as veneers, crowns, caps, fillings, bridges and dentures.

Can I whiten my teeth if I use braces?

If you wear braces please wait until these are removed before using any tooth whitening products to avoid uneven whitening.

What if my teeth are crooked?

If your teeth are crooked, make sure the gel is in touch with the entire surface of your teeth to prevent uneven results.

Can I use your products during pregnancy?

We don’t recommend using tooth whitening products if you are pregnant or breastfeeding.

Who should avoid tooth whitening?

Tooth whitening should only be used by adults with healthy gums and teeth. If in doubt, seek dental advice.

GLAMWHITE PRODUCTS

Does your gel contain peroxide? What is the key whitening agent?

Our products release less than 0.1% hydrogen peroxide, in accordance with the EU Cosmetics Directive. The key whitening ingredient in our gels is sodium percarbonate, an eco-friendly chemical which decomposes into oxygen, water and natural soda ash when it comes into contact with saliva. It’s highly effective, gentle and safe.

Is your product vegan and cruelty-free?

All our products are 100% vegan, cruelty-free, kosher and gluten free.

How many applications are there in each product?

Our Elite Kit contains 10 mL of teeth whitening gel, enough for an up to 6-day treatment.

The Xpress Smile Kit contains 15 mL, giving you enough gel to do up to 9 applications. This allows you to do a complete treatment of 6 days and 3 additional applications to maintain or improve the results.

The GlamWhite Teeth Whitening pen contains 2 mL of teeth whitening gel, which is applied directly to the teeth. The number of applications will depend on how generous you are when extruding the gel. In general, you should have enough gel for at least 5 days.

How long will the results last?

Results can last 1-2 months. For longer lasting results, avoid dark colored foods and drinks. A good rule of thumb is “if it could stain your shirt, it will stain your teeth!”. Needless to say, the whitening effect won’t last as long if you smoke.

To keep a nice, bright smile we recommend that you use our refills to do touch-up treatments from time to time.

Where shall I store the products?

We recommend storing all products in a cool, dry area.

ORDERS & SHIPPING

Where do you ship to?

We ship worldwide.

What's the delivery time?

It depends on your location:

  • Europe: 2-8 working days.
  • World: 5-14 working days.

How can I track my parcel?

After you place your order you’ll receive an order confirmation email and 1 or 2 days later, once your order is dispatched, you’ll receive a shipping confirmation email which will include your tracking number.

How happens if I mistyped or if I need to change my address?

If you notice there’s been a typo after the order has already been placed, please contact us on hello@glamwhite.eu. We should be able to fix it unless the package has already left our warehouse.

Do I need to pay customs?

For international deliveries outside Europe any taxes and customs charges will be incurred by the customer.

Can I cancel my order?

Yes, you have a right to cancel your order before it ships. Contact us at hello@glamwhite.eu and we will take care of your order cancellation.

MONEY BACK GUARANTEE

How does your money-back guarantee work?

We love happy faces, so if you’re not completely satisfied with your new smile, we will give you your money back. To qualify for a refund, be sure to take clear pictures of your teeth prior to using the kit for the first time, and again right after completion of the entire treatment. All you need to do is send us your pics along with a picture of your used tooth whitening kit within 30 days of delivery. Once we have all of this we will begin the refund process.